1Win Privacy Policy

1Win in India prioritises user privacy and implements robust safeguards to protect personal information. The platform collects various types of data to deliver secure and reliable online services, including casino games and sports betting. All collection activities are conducted transparently, with clear purposes communicated to users. Technical and organisational security measures are employed to prevent unauthorised access, disclosure, alteration, or destruction of data. These measures include encryption protocols, secure servers, access controls, and regular security audits.

1. Personal identification details such as name, date of birth, and contact information are collected during registration;
2. Financial data including payment method details and transaction history are processed for deposits and withdrawals;
3. Technical information such as IP addresses, device identifiers, and browser types are logged for security and fraud prevention;
4. Behavioural data including betting patterns and gaming preferences are analysed to improve service quality;
5. Communication records such as customer support interactions and email correspondence are retained for service delivery;
6. Document copies such as identity proofs and address verification are collected to comply with Know Your Customer (KYC) requirements;
7. Location data may be processed to ensure compliance with jurisdiction-specific regulations;
8. Cookie data is used to enhance website functionality and personalise user experience;
9. Marketing preferences are recorded to manage promotional communications;
10. Session data is monitored to detect suspicious activities and ensure account security.

Users in India retain specific rights regarding their personal information, including the right to access, correct, update, or request deletion of their data. Users may exercise these rights by contacting customer support or accessing account settings. The platform also provides options to withdraw consent for certain processing activities, subject to legal and contractual obligations. 1Win complies with applicable privacy and data protection laws in India, including the Information Technology Act, 2000, and related rules governing digital data handling. Regular reviews and updates ensure ongoing compliance with evolving regulatory requirements and industry best practices.

Personal information collected by 1Win in India is used for various legitimate purposes that enable the platform to deliver secure and efficient services. Account management activities rely on user data to verify identities, maintain accurate records, and facilitate account access. Transaction processing requires financial and personal details to execute deposits, withdrawals, and payment verifications. Service improvement initiatives analyse user behaviour and preferences to enhance platform functionality, introduce new features, and optimise user experience. Marketing communications utilise contact information to deliver promotional offers, newsletters, and updates about new products, subject to user consent and opt-out preferences.

1. Registration and account creation processes require personal identification details to establish user profiles;
2. Identity verification and KYC compliance necessitate document processing to meet regulatory obligations;
3. Payment processing involves sharing financial data with secure payment service providers;
4. Fraud detection and prevention systems analyse transaction patterns and user behaviour to identify suspicious activities;
5. Customer support services utilise communication records to resolve queries and provide assistance;
6. Legal and regulatory compliance requires data retention and reporting to relevant authorities;
7. Analytics and statistical analysis employ aggregated and anonymised data to understand user trends;
8. Security monitoring processes use technical information to protect accounts from unauthorised access;
9. Dispute resolution and investigations may require access to user data and transaction history;
10. Service notifications and updates use contact details to inform users about account activities and policy changes.

All processing activities are conducted with transparency and are based on lawful grounds including user consent, contractual necessity, legal obligation, and legitimate interests. Users can request information about how their data is being used at any time. The platform ensures that data processing is proportionate, relevant, and limited to what is necessary for the specified purposes.

Users can view, correct, or update their personal information through their account settings on the 1Win platform. The process for modifying data is straightforward and accessible directly from the user dashboard, where profile details, contact information, and communication preferences can be adjusted. For more substantial changes or data deletion requests, users may contact customer support, which will process the request following verification procedures to ensure account security. By using the platform, users consent to necessary security checks and authorise the handling of payment information by secure electronic service providers who adhere to strict confidentiality standards. 1Win maintains a strong commitment to user privacy and data security, implementing technical and organisational measures to protect personal information from unauthorised access, loss, or misuse. All data access requests are handled promptly and in accordance with applicable privacy regulations in India, ensuring users retain control over their information while the platform continues to deliver secure and reliable services.

The platform is exclusively intended for individuals aged 18 years and above, and 1Win does not knowingly collect or process personal information from minors. Due to the nature of online services, the operator cannot independently verify the age of all users without receiving official identification documents. Parents or legal guardians who discover that a minor has provided personal information to the platform should contact customer support immediately.

1. Services are restricted to adults who have reached the legal age of 18 or the age of majority in their jurisdiction;
2. Registration processes require users to confirm they meet age requirements;
3. Users are responsible for ensuring minors do not access or use the platform;
4. Upon receipt of a verified parental request, any personal data belonging to a minor will be deleted promptly;
5. The platform reserves the right to request identification documents to verify age at any time;
6. Accounts found to belong to underage individuals will be immediately suspended and all associated data will be removed.

Personal information may be processed in jurisdictions outside India where 1Win operates or where its service providers and business partners are located. These international transfers are necessary to deliver comprehensive online services, including payment processing, customer support, and technical infrastructure maintenance. By using the platform and providing personal data, users expressly consent to such cross-border transfers. Confidentiality and security standards are maintained across all jurisdictions through contractual agreements and compliance measures that ensure data protection.

1. Data may be transferred to servers and facilities located in various countries where the operator’s technical infrastructure is hosted;
2. Payment processors and financial service providers may process transaction data in their respective jurisdictions;
3. Customer support services may be delivered from multiple international locations;
4. All third-party service providers are contractually bound to maintain confidentiality and implement appropriate security measures;
5. Data transfers comply with applicable legal requirements and industry standards for cross-border data flows;
6. Users acknowledge that different jurisdictions may have varying levels of data protection, and consent to such transfers as part of service delivery.

This disclaimer clarifies the scope and application of the Privacy Policy and may alter or limit the effects of certain provisions. The disclaimer becomes effective when users accept this policy through registration, continued use of services, or explicit acknowledgment. Users are advised to review this section carefully as it defines the legal boundaries of data protection commitments.

1. This Privacy Policy does not create any third-party beneficiary rights or obligations;
2. The platform reserves the right to modify, update, or replace this policy with notice to users;
3. Continued use of services after policy changes constitutes acceptance of the revised terms;
4. Certain data processing activities may be required by law and cannot be opted out of by users;
5. The platform is not liable for data breaches resulting from circumstances beyond reasonable control;
6. Users are responsible for maintaining the confidentiality of their account credentials and for all activities under their accounts.

Cookies are small text files placed on users’ devices that enable the platform to recognise returning visitors and remember preferences. The platform uses cookies to collect statistical data, analyse user behaviour, personalise content, and improve overall service quality. These technologies help optimise website performance, enhance security, and deliver a tailored experience based on individual preferences. Cookies are retained for a period of one year from the date they are set, after which they expire automatically. Users can manage cookie preferences through their browser settings, though disabling certain cookies may affect the functionality and performance of the platform. The types of cookies used include session cookies that are temporary and deleted when the browser is closed, persistent cookies that remain on devices for the specified retention period, and third-party cookies from analytics and advertising partners. By using the website, users consent to the placement and use of cookies as described. The platform does not use cookies to collect sensitive personal information without explicit user consent, and all cookie-related processing complies with applicable privacy regulations in India.

By registering an account, accessing the website, or using any services provided by 1Win in India, users signify their full acceptance of this Privacy Policy in its current form. This acceptance creates a binding agreement regarding the collection, processing, and protection of personal information as detailed throughout this document. The latest version of this policy supersedes and replaces all previous versions, and users are encouraged to review it periodically to remain informed of any updates or modifications. Any material changes to privacy practices will be communicated through prominent notices on the website or via registered email addresses. Continued use of services following such notifications constitutes acceptance of the updated policy. Users who do not agree with any aspect of this Privacy Policy should discontinue use of the platform and contact customer support to request account closure and data deletion, subject to legal retention requirements.

Personal information may be shared with third parties under specific circumstances, including legal requirements, dispute resolution, contractual agreements, and service delivery necessities. When such sharing occurs, the platform ensures that recipients are identified and their purpose for accessing data is clearly communicated. If third parties are not explicitly listed within this policy, users will be informed of the purpose and scope of data sharing before any transfer occurs. By providing personal information and using platform services, users consent to such sharing practices as described.

1. Law enforcement agencies and regulatory authorities may receive data in response to valid legal requests;
2. Payment service providers and financial institutions process transaction data to facilitate deposits and withdrawals;
3. Identity verification and KYC service providers access personal documents to ensure compliance;
4. Customer support and technical service providers may access account information to resolve issues;
5. Legal advisors and auditors may review data in connection with dispute resolution and compliance audits;
6. Business partners and affiliates may receive limited data for joint marketing initiatives, subject to user consent;
7. Third parties involved in corporate transactions such as mergers or acquisitions may access data as part of due diligence;
8. Analytics and advertising partners may receive anonymised and aggregated data for performance measurement and optimisation.

The platform may contain links to third-party websites, services, or applications that operate independently and maintain their own privacy policies. These external sites are not controlled or monitored by 1Win, and the platform is not responsible for their data collection, processing, or protection practices. Users are advised to exercise caution when visiting external websites and to review their respective privacy policies before providing any personal information. Clicking on external links means leaving the secure environment of the platform and entering domains where different terms and conditions apply.

1. Third-party websites linked from the platform have independent privacy policies that govern data handling;
2. The operator does not endorse, guarantee, or assume responsibility for the content or practices of external sites;
3. Users should verify the legitimacy and security of external websites before entering personal or financial information;
4. Payment processors and financial service providers may redirect users to secure external platforms for transaction completion;
5. Social media links may connect to platforms with their own data collection and sharing practices;
6. The platform is not liable for any loss, damage, or privacy breaches occurring on third-party websites;
7. Users are encouraged to review privacy notices on all external sites they visit through platform links;
8. The presence of a link does not imply affiliation, partnership, or endorsement by 1Win.